Where is the Customer Service?

The strangest thing happened to me the first of Friday night, and the fourth of Monday night.  First, on Friday night, I called domino to order pizza for my family and I. I called domino and got the operator and they asked me to hold. “Thanks for calling dominos pizza, can you hold please?” so I hold for about 20 minutes. “Man, what is going on, why am I holding this long?” suddenly, the phone hung up! I called back again and the operator answered again;”Thanks for calling dominos pizza, can you hold please?” “No, because you hung up in my face the first time!” she told me that she was sorry and placed me on hold again. I called back again because by this time I am upset. This is some bad customer service. I called back and asked to speak to a manager and the person, who answered the phone, told me to hold again. By this time I am past upset, now I am furious. They seemed to have forgotten to be polite, courteous, and show hospitality. Those workers were playing games and showed no concern for the customer. I called pizza hut and finally got to order my pizza. They delivered my pizza, after an hour, and when I got it, it was cold. They also did not remember to bring my drinks. I must say, the customer service is ridiculous. The driver apologized and said that he would bring the drinks back to me. I said to him that was fine. Well I went to pick my daughter up from school because she was coming from a football game. I called pizza hut to let them know that my pizza was cold and that I did not receive my two drinks. When I called, I asked to speak to a manager. I spoke to the manager and she said that she offered me a 20.00 credit because of my inconvient. I told the manager thank you for her concern. Keep in mind that when I call back to order a pizza, I will get a pizza free because of my credit, not know that this information was not input into the computer. I finally call on Monday night to order a pizza and when I asked about my credit, they informed me that there was no credit. I drove to pick my pizza up so I was in the window for about 30 to 40 minutes arguing the fact that I had a 20.00 credit. Of course, I paid for the pizza, but am going back to speak with a district manager regarding this matter. I just like to say that when ever you have a dispute make sure you write down the person’s name you spoke to and what the issue is concerning. It does help when you confront people on the truth. To me, it was the principle of the matter, the manager told me I had a 20.00 credit, but it was nowhere in the system I ordered or had the credit. Customer service, now, is not what it is supposed to be and I just like to say that hospitality goes a long way and we spend our hard earn monies at these local restaurants and we should be treated with the upmost respect.

Just B Free!

Today is a good day!  Today is a great day! Yes, today is a good day. The beautiful sunshine and the clear blue skies, make it all worthwhile, just able to see with these middle-aged eyes.  I just gazed up in the sky just enjoying the view, and when I look, I think the sky is saying back hey you.  At times, I look up, and wonder what it would be to fly, but man what a ways up in the sky.  Oh yeah, it is great to sit and ponder, though when it pour down and rains, there lots of thunder.  I love to be able to leap off tall buildings like superman, but I am still just an ordinary man.  In case your wondering is it worth just playing makes believe, yes, it is, I have something still up my sleeve.  Thank you Lord for giving me the power, just know this, I am still the man of the hour.  Look at the entire airplanes fly by, now sitting here watching movies that making me cry.  I love peace, I love joy, and I love to dream, love sitting here throwing rocks, watching flying fish go up stream.  It’s a happing I am about to take flight, just know that your watching the kid a dynomite.   Wow! I really did enjoy that little poem or rhyme which ever I performed.  It is good at times to just allow your thoughts to ramble on and have fun. I enjoy having fun and just being me.  In spite, all the rough spots in life you got to know how to have fun and enjoy yourself.  I enjoy pursuing my dreams because it shows me how to be free and so that is just me being free. 

claim your prosperity

I will prosper no matter what!  Those words are refreshing to my ears!  I am excited about where I am going.  I thank God for allowing me to move forward in spite the challenges.  Wow!  What a mighty God we serve.  Each day is a new day for celebration.  We celebrate our hopes and dreams.  We celebrate our break through.  We celebrate our revelations.  Everyday can be a celebration.  If we condition our minds this way, it can be rewarding.   As I look at some of the challenges that tried and test me, I am a learned person to know that on the outside and inside I am tough.  No bad experience can hold me.  There is no challenge that can tackle me. No issue can go unresolved. Nevertheless, God can!  I encourage all of us to release. Allow your roars to sound loud. Allow your wings to spread wide. I say, sore through the mighty clouds and allow the world to see you sore like the eagles you are.  Thanks! I had to get that out!  Man, the days seem so long, but I am grateful that I make it through them.  Sometimes I just want to shout aloud for no reason!  Do you ever feel that way?  Probably so, if you had a stressful day, but never the less, I can still parade with a great big smile on my face knowing that I will prosper in everything I set out to do.  In addition, if for some reason I do not hit all of my goals, I will overcome 95% of them.  Hallelujah!

The Vision

Each day is a surprising day.  I am thankful for each day that God allows me to get up in the morning to do everything fresh.   The beauties about grace and mercy, you always, Lord willing, have another opportunity to do what you were destined to do.   I do not take grace or mercy for granted.  Instead, I embrace the opportunity that is affordable to me each day to pursue my goals.  At times, we hardly ever feel that we deserve another chance; grace is always there to pick us up and dust us off so that we can continue to pursue what we are destined to do.   The previous day we feel, often times, we messed up or missed our chance.  Each day that I am at work, I reflect on my vision.  The vision is my source of admiration, my sense of belonging, my accelerator to help me get through the day.  According to the word, it says where there is no vision people perish. Proverbs 29:18.  Just think; if you were to get up every morning and did not have a clue as to what you were doing or where you headed.  If you had no direction at all, where would you be?  You will be lost without a paddle.  I have to stay focused if I want to make it through the day.  Sometimes it is hard because you grow board of the same ole routine day in and day out.  I am happy when I get off early because I can then focus on my own thing rather pursuing someone else’s dream.  Everyday I thank God for another opportunity to pursue my vision, my passion, my goal, my aspiration.  Nevertheless, who wants to spend the rest of their lives fulfilling someone else’s dream when you can be chasing yours?  After all, life is too short and I want to enjoy it to the fullest.  Stay tuned for more of your tough experiences. 

The daydream

It is amazing when you have a craving for success.  Sometimes, the things you want the most does not come fast enough.  Just think you wake up in the morning, taking a good old stretch and then yawn.   You start to wipe the sleep from your eyes and then head for the restroom.  Now, you are in there about to shower and the hot water hits your face and on your body giving you a strong since of motivation.  Now you are rejuvenate from the good ole shower.  Once you get out you see everyone and suddenly say ‘Good Morning Everyone, how did you sleep,’ and everyone just with a sluggish, sleepiest tone, ‘good morning, good and you?’  Now you are getting ready and once you finished getting ready for your day you say to yourself, ‘today is going to be a great day.’ ‘Today will be a successful day, spiritually, and financially.’  You are doing well so far up until twelve and one o’clock in the afternoon.  You had a fulfilling lunch and now you are loss for motivation.  The day seems so long and everything you desired seemed to be lost.   However, just when all hope was lost, there comes that middle of a daydream that puts you back in focus.  It is good to have a mid day daydream because it realigns you back on your path of destiny.  After all, what are daydreams for other than to get your mind off that crappy of a job?  Thank God for daydreams.  Stay tuned for another episode of tough experiences.

tough experiences

Have you ever got on a job that you could sort of get use to, but it was not the dream job, but just a job that will help you pay the bills?  Have you ever became familiar with the job, the co workers and doing so you felt, well maybe i can get use to this for a while, or perhaps you see that there is some advancement possibilities?   Did you ever get in good with the boss, not based on because your parents knew them, or a friend recommended you, or perhaps you knew them from church, but was in their good graces because you did exactly what they asked you to do with out any complaints?  Well, if you answered yes to any or all these questions then you probably had some tough experiences.  How i know?  I have experienced all.  The decision that is now easy for me to make is that i will no longer work for anyone else but for myself.  To be continued........